Reduce & Manage High Support Volume

It’s no secret that companies are trying to do more with less these days. If your company is experiencing high support volume during this crisis, we want to help you leverage Salesforce to meet customer demands while saving time and money.

The Service Experience Suite by Internet Creations can help you:

  • Enable agents to find customer information faster.
  • Identify and merge duplicate cases that waste time.
  • Show real-time case prioritization with color-coded flags.
  • Capture feedback and increase customer loyalty.

Get started on delivering the perfect experience to your customers with a free trial of the Service Experience Suite today.

Fill out the form to learn more.

  • This has been crucial for us to report on the count of cases we're actually resolving

    "Our case counts were really inflated prior to installing the app not to mention all the wasted time we spent closing out duplicate cases. This app makes it easy to merge everything you want from multiple cases and then wrap up only the one case."

    Carolyn Jaskolka
    CommerceHub

  • Best customer service of any AppExchange vendor I've ever seen

    "The app is great and we're using it to take Salesforce's poor out of the box email to case functionality to a more advanced level. But beyond the technology itself, the customer service for this app is the best I've ever seen from any vendor, and I've been a Salesforce administrator and developer for about 8 years. That's saying something."

    Ross Gilbert
    Sovos Compliance, LLC

  • Very efficient Survey app

    "Great and easy to setup & use. We're using it through campaign's workflow and it really helps us to collect user feedback, especially thanks to the 1-click rate system which allow users to respond directly from the email received. Internet Creations' support is great and answer quickly. A must-have for anybody looking for a Survey app."

    Pierre-Eric Marez
    TFO Media Group

Trusted by organizations of diverse industries.

  • Lenovo
  • PayPal
  • Bizible
  • Quest Diagnostics
  • AGCO

Ready to try our solutions?

Our team is here to help support you with a complimentary demo/walk through.

Talk to an Expert

© Internet Creations. All rights reserved.

www.internetcreations.com • +1 609.570.7200