Building Customer Relationships through Personalization

Transforming Your Service Experience Part 2

About the webinar

Transforming your Service Experience is a four-part series will focus on what you can do to deliver the perfect customer experience and keep up to the demands of the connected customer. Topics include identifying the needs in your support processes, treating every customer like a priority, personalizing and communicating to build customer relationships, and capturing the voice of the customer to improve your business.


Join us for Part 2: "Building Customer Relationships Through Personalization." Customers have many options when it comes to choosing their products. What makes your company stand out? They expect personalized experiences that add value beyond standard customer service options.


Get best practices on how to help your team best support customers through personalized experiences in our next webinar.


What you'll learn

  • Why building relationships doesn’t “just happen”

  • How to shift focus from time-to-resolve to KPIs that show a bigger picture

  • Ways that Salesforce can give agents the flexibility to give accurate support and add a human touch to their interactions

Presented by

Meet Our Speaker

Howard Yermish
Director, Product, Internet Creations


Meet Our Speaker

Jenny Dempsey
Customer Experience Manager, Number Barn


Recorded Live on September 19, 2019

Salesforce Consulting Partner Salesforce Appexchange Partner

"Make sure you edit the HTML and not rely on the Rich Text Editor."

Only edit the h3 (main statistic) and the p (name, company, etc)

  • Headline

    "Use this area for testimonial"

    Name
    Company

  • Headline

    "Use this area for testimonial"

    Name
    Company

  • Headline

    "Use this area for testimonial"

    Name
    Company

Trusted by organizations of diverse industries.

  • AGCO
  • Pure Storage
  • PayPal
  • Quicken Loans Mortgage Services
  • Verifone

Headline

One line sentence grab

CTA Text

© Internet Creations. All rights reserved.

www.internetcreations.com • +1 609.570.7200